Mastery in Mapping Out Your YouTube Audience

How to See Your Subscribers on YouTube?

Richard Bennett

Oct 26, 2023• Proven solutions

0

In this article, we will show you how to simply check your list of subscribers on YouTube and how to use that information to gain more subscribers.

1. How to See Your YouTube Subscribers List
2. How to See Which of Your Subscribers are Most Popular
3. How to See Other People’s Subscribers

A YouTube channel is like a small, or not so small, community of like-minded people who share an interest in a topic. Growing and developing your channel will require you to know who your subscribers are because when you understand who the people that support your work are you can better tailor your content to them and get more subscribers for YouTube.

Click here to learn how to subscribe on YouTube.

Part 1: How to See Your YouTube Subscribers List?

Finding out who your subscribers are on YouTube is a simple process that takes a minimum amount of time and effort.

1. In order to do so, you first need to go to your channel’s home page and then click on the Creator Studio icon located in the upper right corner of the screen next to your profile picture.

You can also access the Creator Studio by clicking on your icon in the top right corner of any screen on YouTube and selecting it from the drop-down menu.

2. Once the Creator Studio opens, you’ll be able to see different menus such as Analytics and Video Manager.

3. You’ll need to click on the Community menu, which provides insight into messages or comments among other things.

4. Select the Subscribers option from the menu and wait for the list of the subscribers to appear on your screen. You’ll be able to see a list of YouTube users that have subscribed to your channel.

Constantly checking the list of subscribers is a great way to keep track of new subscribers to your channel, which is important if you want to know how many new subscribers you got within a day or a week.

If you would like to go through a more detailed tutorial about how to see who your subscribers are, click here and learn each step of this simple process.

If you’re using YouTube Studio, you can go to the Recent subscribers card on the Dashboard, and then click SEE ALL to check the list of the recent subscribers.

Part 2: How to See Which of Your Subscribers are the Most Popular

The list of subscribers to your channel offered by YouTube’s Creator Studio can be used for a variety of different purposes. You can compare your channel to channels with a similar number of subscribers, or you can find out how many users that have subscribed to your channel have around the same (or even more) subscribers than you do. If you are thinking about creating a collab video , your list of subscribers can be a great source of potential partners.

So in order to see which of your subscribers are the most popular, you simply need to change the settings in the Subscribers panel from most recent to most popular.

Part 3: How to See Other People’s Subscribers

Seeing the list of subscribers on other people’s channels is no longer possible on YouTube, even though it was a common feature in the past.

What you can do is select one of your subscribers from the subscriber list on your channel, and go to their channel and then click on the About option that will show you the number of subscribers and the total number of views to the channel (or use one of these tools to see the sub count of any channel in real-time ).

Unfortunately, YouTube channel owners can no longer browse through other people’s subscribers and for that reason, their interactions with potential subscribers are somewhat limited.

If you want to get more subscribers, you must consider your channel’s branding. Want to improve your branding? Click here to see examples from popular channels that have nailed their brand.

Touch Up Your YouTube Videos with Filmora

As one of the most widely used video editing software in YouTube video editing, Filmora provides lots of templates and effects, so you don’t have to look somewhere else.

Richard Bennett

Richard Bennett is a writer and a lover of all things video.

Follow @Richard Bennett

Richard Bennett

Oct 26, 2023• Proven solutions

0

In this article, we will show you how to simply check your list of subscribers on YouTube and how to use that information to gain more subscribers.

1. How to See Your YouTube Subscribers List
2. How to See Which of Your Subscribers are Most Popular
3. How to See Other People’s Subscribers

A YouTube channel is like a small, or not so small, community of like-minded people who share an interest in a topic. Growing and developing your channel will require you to know who your subscribers are because when you understand who the people that support your work are you can better tailor your content to them and get more subscribers for YouTube.

Click here to learn how to subscribe on YouTube.

Part 1: How to See Your YouTube Subscribers List?

Finding out who your subscribers are on YouTube is a simple process that takes a minimum amount of time and effort.

1. In order to do so, you first need to go to your channel’s home page and then click on the Creator Studio icon located in the upper right corner of the screen next to your profile picture.

You can also access the Creator Studio by clicking on your icon in the top right corner of any screen on YouTube and selecting it from the drop-down menu.

2. Once the Creator Studio opens, you’ll be able to see different menus such as Analytics and Video Manager.

3. You’ll need to click on the Community menu, which provides insight into messages or comments among other things.

4. Select the Subscribers option from the menu and wait for the list of the subscribers to appear on your screen. You’ll be able to see a list of YouTube users that have subscribed to your channel.

Constantly checking the list of subscribers is a great way to keep track of new subscribers to your channel, which is important if you want to know how many new subscribers you got within a day or a week.

If you would like to go through a more detailed tutorial about how to see who your subscribers are, click here and learn each step of this simple process.

If you’re using YouTube Studio, you can go to the Recent subscribers card on the Dashboard, and then click SEE ALL to check the list of the recent subscribers.

Part 2: How to See Which of Your Subscribers are the Most Popular

The list of subscribers to your channel offered by YouTube’s Creator Studio can be used for a variety of different purposes. You can compare your channel to channels with a similar number of subscribers, or you can find out how many users that have subscribed to your channel have around the same (or even more) subscribers than you do. If you are thinking about creating a collab video , your list of subscribers can be a great source of potential partners.

So in order to see which of your subscribers are the most popular, you simply need to change the settings in the Subscribers panel from most recent to most popular.

Part 3: How to See Other People’s Subscribers

Seeing the list of subscribers on other people’s channels is no longer possible on YouTube, even though it was a common feature in the past.

What you can do is select one of your subscribers from the subscriber list on your channel, and go to their channel and then click on the About option that will show you the number of subscribers and the total number of views to the channel (or use one of these tools to see the sub count of any channel in real-time ).

Unfortunately, YouTube channel owners can no longer browse through other people’s subscribers and for that reason, their interactions with potential subscribers are somewhat limited.

If you want to get more subscribers, you must consider your channel’s branding. Want to improve your branding? Click here to see examples from popular channels that have nailed their brand.

Touch Up Your YouTube Videos with Filmora

As one of the most widely used video editing software in YouTube video editing, Filmora provides lots of templates and effects, so you don’t have to look somewhere else.

Richard Bennett

Richard Bennett is a writer and a lover of all things video.

Follow @Richard Bennett

Richard Bennett

Oct 26, 2023• Proven solutions

0

In this article, we will show you how to simply check your list of subscribers on YouTube and how to use that information to gain more subscribers.

1. How to See Your YouTube Subscribers List
2. How to See Which of Your Subscribers are Most Popular
3. How to See Other People’s Subscribers

A YouTube channel is like a small, or not so small, community of like-minded people who share an interest in a topic. Growing and developing your channel will require you to know who your subscribers are because when you understand who the people that support your work are you can better tailor your content to them and get more subscribers for YouTube.

Click here to learn how to subscribe on YouTube.

Part 1: How to See Your YouTube Subscribers List?

Finding out who your subscribers are on YouTube is a simple process that takes a minimum amount of time and effort.

1. In order to do so, you first need to go to your channel’s home page and then click on the Creator Studio icon located in the upper right corner of the screen next to your profile picture.

You can also access the Creator Studio by clicking on your icon in the top right corner of any screen on YouTube and selecting it from the drop-down menu.

2. Once the Creator Studio opens, you’ll be able to see different menus such as Analytics and Video Manager.

3. You’ll need to click on the Community menu, which provides insight into messages or comments among other things.

4. Select the Subscribers option from the menu and wait for the list of the subscribers to appear on your screen. You’ll be able to see a list of YouTube users that have subscribed to your channel.

Constantly checking the list of subscribers is a great way to keep track of new subscribers to your channel, which is important if you want to know how many new subscribers you got within a day or a week.

If you would like to go through a more detailed tutorial about how to see who your subscribers are, click here and learn each step of this simple process.

If you’re using YouTube Studio, you can go to the Recent subscribers card on the Dashboard, and then click SEE ALL to check the list of the recent subscribers.

Part 2: How to See Which of Your Subscribers are the Most Popular

The list of subscribers to your channel offered by YouTube’s Creator Studio can be used for a variety of different purposes. You can compare your channel to channels with a similar number of subscribers, or you can find out how many users that have subscribed to your channel have around the same (or even more) subscribers than you do. If you are thinking about creating a collab video , your list of subscribers can be a great source of potential partners.

So in order to see which of your subscribers are the most popular, you simply need to change the settings in the Subscribers panel from most recent to most popular.

Part 3: How to See Other People’s Subscribers

Seeing the list of subscribers on other people’s channels is no longer possible on YouTube, even though it was a common feature in the past.

What you can do is select one of your subscribers from the subscriber list on your channel, and go to their channel and then click on the About option that will show you the number of subscribers and the total number of views to the channel (or use one of these tools to see the sub count of any channel in real-time ).

Unfortunately, YouTube channel owners can no longer browse through other people’s subscribers and for that reason, their interactions with potential subscribers are somewhat limited.

If you want to get more subscribers, you must consider your channel’s branding. Want to improve your branding? Click here to see examples from popular channels that have nailed their brand.

Touch Up Your YouTube Videos with Filmora

As one of the most widely used video editing software in YouTube video editing, Filmora provides lots of templates and effects, so you don’t have to look somewhere else.

Richard Bennett

Richard Bennett is a writer and a lover of all things video.

Follow @Richard Bennett

Richard Bennett

Oct 26, 2023• Proven solutions

0

In this article, we will show you how to simply check your list of subscribers on YouTube and how to use that information to gain more subscribers.

1. How to See Your YouTube Subscribers List
2. How to See Which of Your Subscribers are Most Popular
3. How to See Other People’s Subscribers

A YouTube channel is like a small, or not so small, community of like-minded people who share an interest in a topic. Growing and developing your channel will require you to know who your subscribers are because when you understand who the people that support your work are you can better tailor your content to them and get more subscribers for YouTube.

Click here to learn how to subscribe on YouTube.

Part 1: How to See Your YouTube Subscribers List?

Finding out who your subscribers are on YouTube is a simple process that takes a minimum amount of time and effort.

1. In order to do so, you first need to go to your channel’s home page and then click on the Creator Studio icon located in the upper right corner of the screen next to your profile picture.

You can also access the Creator Studio by clicking on your icon in the top right corner of any screen on YouTube and selecting it from the drop-down menu.

2. Once the Creator Studio opens, you’ll be able to see different menus such as Analytics and Video Manager.

3. You’ll need to click on the Community menu, which provides insight into messages or comments among other things.

4. Select the Subscribers option from the menu and wait for the list of the subscribers to appear on your screen. You’ll be able to see a list of YouTube users that have subscribed to your channel.

Constantly checking the list of subscribers is a great way to keep track of new subscribers to your channel, which is important if you want to know how many new subscribers you got within a day or a week.

If you would like to go through a more detailed tutorial about how to see who your subscribers are, click here and learn each step of this simple process.

If you’re using YouTube Studio, you can go to the Recent subscribers card on the Dashboard, and then click SEE ALL to check the list of the recent subscribers.

Part 2: How to See Which of Your Subscribers are the Most Popular

The list of subscribers to your channel offered by YouTube’s Creator Studio can be used for a variety of different purposes. You can compare your channel to channels with a similar number of subscribers, or you can find out how many users that have subscribed to your channel have around the same (or even more) subscribers than you do. If you are thinking about creating a collab video , your list of subscribers can be a great source of potential partners.

So in order to see which of your subscribers are the most popular, you simply need to change the settings in the Subscribers panel from most recent to most popular.

Part 3: How to See Other People’s Subscribers

Seeing the list of subscribers on other people’s channels is no longer possible on YouTube, even though it was a common feature in the past.

What you can do is select one of your subscribers from the subscriber list on your channel, and go to their channel and then click on the About option that will show you the number of subscribers and the total number of views to the channel (or use one of these tools to see the sub count of any channel in real-time ).

Unfortunately, YouTube channel owners can no longer browse through other people’s subscribers and for that reason, their interactions with potential subscribers are somewhat limited.

If you want to get more subscribers, you must consider your channel’s branding. Want to improve your branding? Click here to see examples from popular channels that have nailed their brand.

Touch Up Your YouTube Videos with Filmora

As one of the most widely used video editing software in YouTube video editing, Filmora provides lots of templates and effects, so you don’t have to look somewhere else.

Richard Bennett

Richard Bennett is a writer and a lover of all things video.

Follow @Richard Bennett

Bypassing Blackouts with Video Tips

There might be some instances where when you try to play a clip on one of the most popular streaming video sites, you are displayed with a YouTube black screen. There could be several reasons behind this.

That said, the following sections discuss some of the common causes of YouTube video black screen, and explain how you can fix the issue easily with merely a few simple mouse clicks. Here, you will also learn how to resolve the problem if it occurs on your smartphone.

Best Video Editor for YouTubers: Wondershare Filmora

Filmora is one of the most popular video editing software among YouTubers, whether you’re creating gameplay, education, travel videos, or other types of videos, you will find Filmora perfectly meets your needs. You can create the YouTube video at the correct aspect ratio to remove the black bar , record the screen, webcam, and voiceover at the same time, edit as you like.

Wondershare Filmora

Create stunning effects with simple clicks.

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---

Part 1: What Causes a YouTube Black Screen Error?

As mentioned earlier, although there could be any reason for videos black on YouTube, some of the most common ones are listed below:

Obsolete Web Browser

Because the websites and online portals are regularly updated by the developers to keep them secure from intruders and attackers, the web browsers must also be updated accordingly to keep up the pace. If your instance of the web browser is outdated, you may experience a YouTube TV black screen.

Incompatible Browser Extensions

This mostly happens while using Google Chrome. Because Chrome Web Store is populated with a plethora of extensions, it is likely that any of those might become outdated (or get updated), thus becoming incompatible with the current version of the web browser.

Slow Internet Connection

This issue could be from your Internet Service Provider’s (ISP’s) side. At your part, the maximum you can do is, try switching to a wired network, or if you are using Wi-Fi, consider taking your PC or laptop closer to the wireless router.

Stale DNS Cache

Every time you visit a website, its DNS (Domain Name System) record is automatically stored in the DNS cache. This helps in the address resolution process (fetching the URL) the next time you open the site. If the DNS information gets stale in the DNS cache, the browser may fail to locate the website, a YouTube video in this case, and you will be displayed with the black screen.

Outdated Display Driver

As it is with Windows itself, even the graphic card driver must be updated regularly to maintain your PC’s health. If an updated version of the display driver is not installed on your Windows computer, you may experience YouTube black screen.

Part 2: How to Fix YouTube Video Black Screen [*Quick Way]

Depending on the root cause of the issue, the solutions to fix the YouTube video black screen issue may differ. Nevertheless, some of the most effective remedies are discussed below in detail:

1. Web Browser Solution(s)

Solution 1: Update Your Web Browser

When you experience YouTube video black screen, try updating your web browser to its latest version. Assuming that you’re using Google Chrome, the update process is given below:

Launch Google Chrome, click the Customize and control Google Chrome icon from the top-right corner, and then select Update Google Chrome from the menu that appears.

Note: If the Update Google Chrome option isn’t available, it simply means that you are already using the latest version of the browser

Solution 2: Restart the Web Browser

If the video isn’t visible even after updating Google Chrome, or if you’re already using the most recent version but the issue is still there, you can close the web browser, and relaunch it to see if that helps.

Solution 3: Use a Different Browser

If Google Chrome itself is the culprit, the video should be visible on a different browser. You may consider using Mozilla Firefox or the Windows’ default app, Microsoft Edge.

Copy the URL of the faulty video from Google Chrome’s address bar, and then launch a different web browser, and paste the copied URL in the new browser’s address bar. Press Enter and see if the video plays correctly.

Solution 4: Clean the Web Browser

Sometimes even the web browser history and caches can also prevent a YouTube video from being displayed. Therefore, it would be a good idea to clear the browser data, and see if it helps. The process is given below:

After launching the web browser (Google Chrome is used here for example), go to the Customize and control Google Chrome menu, and then go to More tools, and then select Clear browsing data.

Switch between the Basic and Advanced tabs on the Clear browsing data box to choose the records that you want to delete, and then choose your preferred duration of the records from the Time range drop-down list.

Click Clear data from the bottom-right corner to clear browsing caches.

Solution 5: Disable/Remove the Extensions

If one or more browser extensions are incompatible, even then you may experience YouTube black screen. In such a case, you can disable those extensions, or permanently remove them to resolve the issue. You can learn the process of doing so by following the instructions that are given below:

Launch Google Chrome and go to the Customize and control Google Chrome menu, go to More tools, then select Extensions from the submenu that appears.

Turn off the switch for each of the installed extensions to check if the issue is fixed.

Note: If this solution works, you can try enabling the extensions one at a time, and check turning on which one causes YouTube video black screen. Once the culprit extension is found, you can click Remove to get rid of it altogether.

Solution 6: Reinstall the Browser

If the video is visible on a different web browser, probably the default one that you are using got corrupted. A quick resolution would be to remove its instance from your PC, and install a fresh copy. To do so:

• Type Control Panel in the Cortana search box, and then click Control Panel from the results list.

• On the Control Panel window, click Uninstall a program from under the Programs

• Click to select the browser from the list of installed apps (Google Chrome here) and select Uninstall from above the list.

• Follow the on-screen instructions from there to remove the web browser from your PC. Next, use Microsoft Edge (or any other browser) to download and install a fresh copy of Google Chrome and see if the issue is fixed

2. ISP or Internet Speed Solution(s)

If you are experiencing a slow Internet connection, the issue might be either from your Internet Service Provider’s (ISP’s) side, or on your part. In any case, you can try the following solutions to fix the issue:

Solution 1: Get Your PC/Laptop Closer to the Router

If you are using a Wi-Fi network, consider bringing your device a bit closer to the wireless router and see if the issue is fixed. You may also want to recheck and ensure that there are no highly magnetic devices (a speaker or something similar) placed near the router.

Solution 2: Switch to a Wired Network

If the problem persists, try connecting your laptop/desktop PC to your router with a LAN cable, and then try reopening the YouTube video to see if it plays correctly this time.

PC/Windows Solution(s)

At times, your computer could be the main culprit, and trying some basic troubleshooting steps might resolve the issue. Some of the most effective solutions are listed below:

Solution 1: Clear DNS Cache

Clearing the DNS cache ensures that your PC is now ready to accept and save new DNS records in the cache. The process of clearing the existing cache data is listed below:

Type CMD in the Cortana search box, and click Run as administrator from the right menu of the results list.

Click Yes on the User Account Control confirmation box, and in the Command Prompt window, type IPCONFIG /FLUSHDNS and press Enter

Try opening the YouTube video again and see if the issue is fixed

Solution 2: Update the Graphic Card Driver

Anything that you see on your computer screen is because of the graphics card. Since a driver is needed to interact with the device, an old one might prevent the videos from getting displayed. If the graphics card is the culprit, the chances are that you won’t be able to see any video at all, be it from YouTube or offline. Therefore, checking if you are using the latest version of the graphic card driver wouldn’t harm you. The process is given below:

Right-click Start and go to Device Manager from the context menu

Expand the Display adapters tree on the Device Manager snap-in, and right-click the graphics card from the list and select Update driver from the context menu.

Click Search automatically for drivers from the next screen that appears and follow the on-screen instructions from there to update the graphic card driver.

Note: If your PC has multiple graphic cards installed in it, you will have to follow this procedure for each of them individually.

Part 3: How to Troubleshoot YouTube Black Screen on Mobile?

If you wish to watch online videos on your smartphone, but experience YouTube video black screen, the process of fixing the issue on the phones is comparatively simple. The steps that are given below explain the procedure:

How to Troubleshoot YouTube Black Screen on Android

Clear the Cache

Go to Settings and then tap Apps from the Settings Go to YouTube and then scroll down to Storage.

Tap it and then select Clear data and Clear cache. Relaunch YouTube and see if the issue is fixed.

How to Troubleshoot YouTube Black Screen On iOS

Delete and Reinstall the App

Long-tap the YouTube app on your iOS device, and then tap Remove App, and then select Delete App.

Go to App Store and download and install a fresh copy of YouTube, and see if the problem is resolved.

Conclusion

There could be several reasons for YouTube black screen, and depending on the root cause of the issue, the troubleshooting methods may vary. While some inconsistencies can be fixed from within the web browser itself, at times you may need to tweak your operating system to get an accurate solution. Likewise, while using an Android smartphone, you can clear YouTube data and cache; and remove and reinstall the app altogether when on an iOS device.

Wondershare Filmora

Create stunning effects with simple clicks.

Try It Free Try It Free

---

Part 1: What Causes a YouTube Black Screen Error?

As mentioned earlier, although there could be any reason for videos black on YouTube, some of the most common ones are listed below:

Obsolete Web Browser

Because the websites and online portals are regularly updated by the developers to keep them secure from intruders and attackers, the web browsers must also be updated accordingly to keep up the pace. If your instance of the web browser is outdated, you may experience a YouTube TV black screen.

Incompatible Browser Extensions

This mostly happens while using Google Chrome. Because Chrome Web Store is populated with a plethora of extensions, it is likely that any of those might become outdated (or get updated), thus becoming incompatible with the current version of the web browser.

Slow Internet Connection

This issue could be from your Internet Service Provider’s (ISP’s) side. At your part, the maximum you can do is, try switching to a wired network, or if you are using Wi-Fi, consider taking your PC or laptop closer to the wireless router.

Stale DNS Cache

Every time you visit a website, its DNS (Domain Name System) record is automatically stored in the DNS cache. This helps in the address resolution process (fetching the URL) the next time you open the site. If the DNS information gets stale in the DNS cache, the browser may fail to locate the website, a YouTube video in this case, and you will be displayed with the black screen.

Outdated Display Driver

As it is with Windows itself, even the graphic card driver must be updated regularly to maintain your PC’s health. If an updated version of the display driver is not installed on your Windows computer, you may experience YouTube black screen.

Part 2: How to Fix YouTube Video Black Screen [*Quick Way]

Depending on the root cause of the issue, the solutions to fix the YouTube video black screen issue may differ. Nevertheless, some of the most effective remedies are discussed below in detail:

1. Web Browser Solution(s)

Solution 1: Update Your Web Browser

When you experience YouTube video black screen, try updating your web browser to its latest version. Assuming that you’re using Google Chrome, the update process is given below:

Launch Google Chrome, click the Customize and control Google Chrome icon from the top-right corner, and then select Update Google Chrome from the menu that appears.

Note: If the Update Google Chrome option isn’t available, it simply means that you are already using the latest version of the browser

Solution 2: Restart the Web Browser

If the video isn’t visible even after updating Google Chrome, or if you’re already using the most recent version but the issue is still there, you can close the web browser, and relaunch it to see if that helps.

Solution 3: Use a Different Browser

If Google Chrome itself is the culprit, the video should be visible on a different browser. You may consider using Mozilla Firefox or the Windows’ default app, Microsoft Edge.

Copy the URL of the faulty video from Google Chrome’s address bar, and then launch a different web browser, and paste the copied URL in the new browser’s address bar. Press Enter and see if the video plays correctly.

Solution 4: Clean the Web Browser

Sometimes even the web browser history and caches can also prevent a YouTube video from being displayed. Therefore, it would be a good idea to clear the browser data, and see if it helps. The process is given below:

After launching the web browser (Google Chrome is used here for example), go to the Customize and control Google Chrome menu, and then go to More tools, and then select Clear browsing data.

Switch between the Basic and Advanced tabs on the Clear browsing data box to choose the records that you want to delete, and then choose your preferred duration of the records from the Time range drop-down list.

Click Clear data from the bottom-right corner to clear browsing caches.

Solution 5: Disable/Remove the Extensions

If one or more browser extensions are incompatible, even then you may experience YouTube black screen. In such a case, you can disable those extensions, or permanently remove them to resolve the issue. You can learn the process of doing so by following the instructions that are given below:

Launch Google Chrome and go to the Customize and control Google Chrome menu, go to More tools, then select Extensions from the submenu that appears.

Turn off the switch for each of the installed extensions to check if the issue is fixed.

Note: If this solution works, you can try enabling the extensions one at a time, and check turning on which one causes YouTube video black screen. Once the culprit extension is found, you can click Remove to get rid of it altogether.

Solution 6: Reinstall the Browser

If the video is visible on a different web browser, probably the default one that you are using got corrupted. A quick resolution would be to remove its instance from your PC, and install a fresh copy. To do so:

• Type Control Panel in the Cortana search box, and then click Control Panel from the results list.

• On the Control Panel window, click Uninstall a program from under the Programs

• Click to select the browser from the list of installed apps (Google Chrome here) and select Uninstall from above the list.

• Follow the on-screen instructions from there to remove the web browser from your PC. Next, use Microsoft Edge (or any other browser) to download and install a fresh copy of Google Chrome and see if the issue is fixed

2. ISP or Internet Speed Solution(s)

If you are experiencing a slow Internet connection, the issue might be either from your Internet Service Provider’s (ISP’s) side, or on your part. In any case, you can try the following solutions to fix the issue:

Solution 1: Get Your PC/Laptop Closer to the Router

If you are using a Wi-Fi network, consider bringing your device a bit closer to the wireless router and see if the issue is fixed. You may also want to recheck and ensure that there are no highly magnetic devices (a speaker or something similar) placed near the router.

Solution 2: Switch to a Wired Network

If the problem persists, try connecting your laptop/desktop PC to your router with a LAN cable, and then try reopening the YouTube video to see if it plays correctly this time.

PC/Windows Solution(s)

At times, your computer could be the main culprit, and trying some basic troubleshooting steps might resolve the issue. Some of the most effective solutions are listed below:

Solution 1: Clear DNS Cache

Clearing the DNS cache ensures that your PC is now ready to accept and save new DNS records in the cache. The process of clearing the existing cache data is listed below:

Type CMD in the Cortana search box, and click Run as administrator from the right menu of the results list.

Click Yes on the User Account Control confirmation box, and in the Command Prompt window, type IPCONFIG /FLUSHDNS and press Enter

Try opening the YouTube video again and see if the issue is fixed

Solution 2: Update the Graphic Card Driver

Anything that you see on your computer screen is because of the graphics card. Since a driver is needed to interact with the device, an old one might prevent the videos from getting displayed. If the graphics card is the culprit, the chances are that you won’t be able to see any video at all, be it from YouTube or offline. Therefore, checking if you are using the latest version of the graphic card driver wouldn’t harm you. The process is given below:

Right-click Start and go to Device Manager from the context menu

Expand the Display adapters tree on the Device Manager snap-in, and right-click the graphics card from the list and select Update driver from the context menu.

Click Search automatically for drivers from the next screen that appears and follow the on-screen instructions from there to update the graphic card driver.

Note: If your PC has multiple graphic cards installed in it, you will have to follow this procedure for each of them individually.

Part 3: How to Troubleshoot YouTube Black Screen on Mobile?

If you wish to watch online videos on your smartphone, but experience YouTube video black screen, the process of fixing the issue on the phones is comparatively simple. The steps that are given below explain the procedure:

How to Troubleshoot YouTube Black Screen on Android

Clear the Cache

Go to Settings and then tap Apps from the Settings Go to YouTube and then scroll down to Storage.

Tap it and then select Clear data and Clear cache. Relaunch YouTube and see if the issue is fixed.

How to Troubleshoot YouTube Black Screen On iOS

Delete and Reinstall the App

Long-tap the YouTube app on your iOS device, and then tap Remove App, and then select Delete App.

Go to App Store and download and install a fresh copy of YouTube, and see if the problem is resolved.

Conclusion

There could be several reasons for YouTube black screen, and depending on the root cause of the issue, the troubleshooting methods may vary. While some inconsistencies can be fixed from within the web browser itself, at times you may need to tweak your operating system to get an accurate solution. Likewise, while using an Android smartphone, you can clear YouTube data and cache; and remove and reinstall the app altogether when on an iOS device.

Wondershare Filmora

Create stunning effects with simple clicks.

Try It Free Try It Free

---

Part 1: What Causes a YouTube Black Screen Error?

As mentioned earlier, although there could be any reason for videos black on YouTube, some of the most common ones are listed below:

Obsolete Web Browser

Because the websites and online portals are regularly updated by the developers to keep them secure from intruders and attackers, the web browsers must also be updated accordingly to keep up the pace. If your instance of the web browser is outdated, you may experience a YouTube TV black screen.

Incompatible Browser Extensions

This mostly happens while using Google Chrome. Because Chrome Web Store is populated with a plethora of extensions, it is likely that any of those might become outdated (or get updated), thus becoming incompatible with the current version of the web browser.

Slow Internet Connection

This issue could be from your Internet Service Provider’s (ISP’s) side. At your part, the maximum you can do is, try switching to a wired network, or if you are using Wi-Fi, consider taking your PC or laptop closer to the wireless router.

Stale DNS Cache

Every time you visit a website, its DNS (Domain Name System) record is automatically stored in the DNS cache. This helps in the address resolution process (fetching the URL) the next time you open the site. If the DNS information gets stale in the DNS cache, the browser may fail to locate the website, a YouTube video in this case, and you will be displayed with the black screen.

Outdated Display Driver

As it is with Windows itself, even the graphic card driver must be updated regularly to maintain your PC’s health. If an updated version of the display driver is not installed on your Windows computer, you may experience YouTube black screen.

Part 2: How to Fix YouTube Video Black Screen [*Quick Way]

Depending on the root cause of the issue, the solutions to fix the YouTube video black screen issue may differ. Nevertheless, some of the most effective remedies are discussed below in detail:

1. Web Browser Solution(s)

Solution 1: Update Your Web Browser

When you experience YouTube video black screen, try updating your web browser to its latest version. Assuming that you’re using Google Chrome, the update process is given below:

Launch Google Chrome, click the Customize and control Google Chrome icon from the top-right corner, and then select Update Google Chrome from the menu that appears.

Note: If the Update Google Chrome option isn’t available, it simply means that you are already using the latest version of the browser

Solution 2: Restart the Web Browser

If the video isn’t visible even after updating Google Chrome, or if you’re already using the most recent version but the issue is still there, you can close the web browser, and relaunch it to see if that helps.

Solution 3: Use a Different Browser

If Google Chrome itself is the culprit, the video should be visible on a different browser. You may consider using Mozilla Firefox or the Windows’ default app, Microsoft Edge.

Copy the URL of the faulty video from Google Chrome’s address bar, and then launch a different web browser, and paste the copied URL in the new browser’s address bar. Press Enter and see if the video plays correctly.

Solution 4: Clean the Web Browser

Sometimes even the web browser history and caches can also prevent a YouTube video from being displayed. Therefore, it would be a good idea to clear the browser data, and see if it helps. The process is given below:

After launching the web browser (Google Chrome is used here for example), go to the Customize and control Google Chrome menu, and then go to More tools, and then select Clear browsing data.

Switch between the Basic and Advanced tabs on the Clear browsing data box to choose the records that you want to delete, and then choose your preferred duration of the records from the Time range drop-down list.

Click Clear data from the bottom-right corner to clear browsing caches.

Solution 5: Disable/Remove the Extensions

If one or more browser extensions are incompatible, even then you may experience YouTube black screen. In such a case, you can disable those extensions, or permanently remove them to resolve the issue. You can learn the process of doing so by following the instructions that are given below:

Launch Google Chrome and go to the Customize and control Google Chrome menu, go to More tools, then select Extensions from the submenu that appears.

Turn off the switch for each of the installed extensions to check if the issue is fixed.

Note: If this solution works, you can try enabling the extensions one at a time, and check turning on which one causes YouTube video black screen. Once the culprit extension is found, you can click Remove to get rid of it altogether.

Solution 6: Reinstall the Browser

If the video is visible on a different web browser, probably the default one that you are using got corrupted. A quick resolution would be to remove its instance from your PC, and install a fresh copy. To do so:

• Type Control Panel in the Cortana search box, and then click Control Panel from the results list.

• On the Control Panel window, click Uninstall a program from under the Programs

• Click to select the browser from the list of installed apps (Google Chrome here) and select Uninstall from above the list.

• Follow the on-screen instructions from there to remove the web browser from your PC. Next, use Microsoft Edge (or any other browser) to download and install a fresh copy of Google Chrome and see if the issue is fixed

2. ISP or Internet Speed Solution(s)

If you are experiencing a slow Internet connection, the issue might be either from your Internet Service Provider’s (ISP’s) side, or on your part. In any case, you can try the following solutions to fix the issue:

Solution 1: Get Your PC/Laptop Closer to the Router

If you are using a Wi-Fi network, consider bringing your device a bit closer to the wireless router and see if the issue is fixed. You may also want to recheck and ensure that there are no highly magnetic devices (a speaker or something similar) placed near the router.

Solution 2: Switch to a Wired Network

If the problem persists, try connecting your laptop/desktop PC to your router with a LAN cable, and then try reopening the YouTube video to see if it plays correctly this time.

PC/Windows Solution(s)

At times, your computer could be the main culprit, and trying some basic troubleshooting steps might resolve the issue. Some of the most effective solutions are listed below:

Solution 1: Clear DNS Cache

Clearing the DNS cache ensures that your PC is now ready to accept and save new DNS records in the cache. The process of clearing the existing cache data is listed below:

Type CMD in the Cortana search box, and click Run as administrator from the right menu of the results list.

Click Yes on the User Account Control confirmation box, and in the Command Prompt window, type IPCONFIG /FLUSHDNS and press Enter

Try opening the YouTube video again and see if the issue is fixed

Solution 2: Update the Graphic Card Driver

Anything that you see on your computer screen is because of the graphics card. Since a driver is needed to interact with the device, an old one might prevent the videos from getting displayed. If the graphics card is the culprit, the chances are that you won’t be able to see any video at all, be it from YouTube or offline. Therefore, checking if you are using the latest version of the graphic card driver wouldn’t harm you. The process is given below:

Right-click Start and go to Device Manager from the context menu

Expand the Display adapters tree on the Device Manager snap-in, and right-click the graphics card from the list and select Update driver from the context menu.

Click Search automatically for drivers from the next screen that appears and follow the on-screen instructions from there to update the graphic card driver.

Note: If your PC has multiple graphic cards installed in it, you will have to follow this procedure for each of them individually.

Part 3: How to Troubleshoot YouTube Black Screen on Mobile?

If you wish to watch online videos on your smartphone, but experience YouTube video black screen, the process of fixing the issue on the phones is comparatively simple. The steps that are given below explain the procedure:

How to Troubleshoot YouTube Black Screen on Android

Clear the Cache

Go to Settings and then tap Apps from the Settings Go to YouTube and then scroll down to Storage.

Tap it and then select Clear data and Clear cache. Relaunch YouTube and see if the issue is fixed.

How to Troubleshoot YouTube Black Screen On iOS

Delete and Reinstall the App

Long-tap the YouTube app on your iOS device, and then tap Remove App, and then select Delete App.

Go to App Store and download and install a fresh copy of YouTube, and see if the problem is resolved.

Conclusion

There could be several reasons for YouTube black screen, and depending on the root cause of the issue, the troubleshooting methods may vary. While some inconsistencies can be fixed from within the web browser itself, at times you may need to tweak your operating system to get an accurate solution. Likewise, while using an Android smartphone, you can clear YouTube data and cache; and remove and reinstall the app altogether when on an iOS device.

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Part 1: What Causes a YouTube Black Screen Error?

As mentioned earlier, although there could be any reason for videos black on YouTube, some of the most common ones are listed below:

Obsolete Web Browser

Because the websites and online portals are regularly updated by the developers to keep them secure from intruders and attackers, the web browsers must also be updated accordingly to keep up the pace. If your instance of the web browser is outdated, you may experience a YouTube TV black screen.

Incompatible Browser Extensions

This mostly happens while using Google Chrome. Because Chrome Web Store is populated with a plethora of extensions, it is likely that any of those might become outdated (or get updated), thus becoming incompatible with the current version of the web browser.

Slow Internet Connection

This issue could be from your Internet Service Provider’s (ISP’s) side. At your part, the maximum you can do is, try switching to a wired network, or if you are using Wi-Fi, consider taking your PC or laptop closer to the wireless router.

Stale DNS Cache

Every time you visit a website, its DNS (Domain Name System) record is automatically stored in the DNS cache. This helps in the address resolution process (fetching the URL) the next time you open the site. If the DNS information gets stale in the DNS cache, the browser may fail to locate the website, a YouTube video in this case, and you will be displayed with the black screen.

Outdated Display Driver

As it is with Windows itself, even the graphic card driver must be updated regularly to maintain your PC’s health. If an updated version of the display driver is not installed on your Windows computer, you may experience YouTube black screen.

Part 2: How to Fix YouTube Video Black Screen [*Quick Way]

Depending on the root cause of the issue, the solutions to fix the YouTube video black screen issue may differ. Nevertheless, some of the most effective remedies are discussed below in detail:

1. Web Browser Solution(s)

Solution 1: Update Your Web Browser

When you experience YouTube video black screen, try updating your web browser to its latest version. Assuming that you’re using Google Chrome, the update process is given below:

Launch Google Chrome, click the Customize and control Google Chrome icon from the top-right corner, and then select Update Google Chrome from the menu that appears.

Note: If the Update Google Chrome option isn’t available, it simply means that you are already using the latest version of the browser

Solution 2: Restart the Web Browser

If the video isn’t visible even after updating Google Chrome, or if you’re already using the most recent version but the issue is still there, you can close the web browser, and relaunch it to see if that helps.

Solution 3: Use a Different Browser

If Google Chrome itself is the culprit, the video should be visible on a different browser. You may consider using Mozilla Firefox or the Windows’ default app, Microsoft Edge.

Copy the URL of the faulty video from Google Chrome’s address bar, and then launch a different web browser, and paste the copied URL in the new browser’s address bar. Press Enter and see if the video plays correctly.

Solution 4: Clean the Web Browser

Sometimes even the web browser history and caches can also prevent a YouTube video from being displayed. Therefore, it would be a good idea to clear the browser data, and see if it helps. The process is given below:

After launching the web browser (Google Chrome is used here for example), go to the Customize and control Google Chrome menu, and then go to More tools, and then select Clear browsing data.

Switch between the Basic and Advanced tabs on the Clear browsing data box to choose the records that you want to delete, and then choose your preferred duration of the records from the Time range drop-down list.

Click Clear data from the bottom-right corner to clear browsing caches.

Solution 5: Disable/Remove the Extensions

If one or more browser extensions are incompatible, even then you may experience YouTube black screen. In such a case, you can disable those extensions, or permanently remove them to resolve the issue. You can learn the process of doing so by following the instructions that are given below:

Launch Google Chrome and go to the Customize and control Google Chrome menu, go to More tools, then select Extensions from the submenu that appears.

Turn off the switch for each of the installed extensions to check if the issue is fixed.

Note: If this solution works, you can try enabling the extensions one at a time, and check turning on which one causes YouTube video black screen. Once the culprit extension is found, you can click Remove to get rid of it altogether.

Solution 6: Reinstall the Browser

If the video is visible on a different web browser, probably the default one that you are using got corrupted. A quick resolution would be to remove its instance from your PC, and install a fresh copy. To do so:

• Type Control Panel in the Cortana search box, and then click Control Panel from the results list.

• On the Control Panel window, click Uninstall a program from under the Programs

• Click to select the browser from the list of installed apps (Google Chrome here) and select Uninstall from above the list.

• Follow the on-screen instructions from there to remove the web browser from your PC. Next, use Microsoft Edge (or any other browser) to download and install a fresh copy of Google Chrome and see if the issue is fixed

2. ISP or Internet Speed Solution(s)

If you are experiencing a slow Internet connection, the issue might be either from your Internet Service Provider’s (ISP’s) side, or on your part. In any case, you can try the following solutions to fix the issue:

Solution 1: Get Your PC/Laptop Closer to the Router

If you are using a Wi-Fi network, consider bringing your device a bit closer to the wireless router and see if the issue is fixed. You may also want to recheck and ensure that there are no highly magnetic devices (a speaker or something similar) placed near the router.

Solution 2: Switch to a Wired Network

If the problem persists, try connecting your laptop/desktop PC to your router with a LAN cable, and then try reopening the YouTube video to see if it plays correctly this time.

PC/Windows Solution(s)

At times, your computer could be the main culprit, and trying some basic troubleshooting steps might resolve the issue. Some of the most effective solutions are listed below:

Solution 1: Clear DNS Cache

Clearing the DNS cache ensures that your PC is now ready to accept and save new DNS records in the cache. The process of clearing the existing cache data is listed below:

Type CMD in the Cortana search box, and click Run as administrator from the right menu of the results list.

Click Yes on the User Account Control confirmation box, and in the Command Prompt window, type IPCONFIG /FLUSHDNS and press Enter

Try opening the YouTube video again and see if the issue is fixed

Solution 2: Update the Graphic Card Driver

Anything that you see on your computer screen is because of the graphics card. Since a driver is needed to interact with the device, an old one might prevent the videos from getting displayed. If the graphics card is the culprit, the chances are that you won’t be able to see any video at all, be it from YouTube or offline. Therefore, checking if you are using the latest version of the graphic card driver wouldn’t harm you. The process is given below:

Right-click Start and go to Device Manager from the context menu

Expand the Display adapters tree on the Device Manager snap-in, and right-click the graphics card from the list and select Update driver from the context menu.

Click Search automatically for drivers from the next screen that appears and follow the on-screen instructions from there to update the graphic card driver.

Note: If your PC has multiple graphic cards installed in it, you will have to follow this procedure for each of them individually.

Part 3: How to Troubleshoot YouTube Black Screen on Mobile?

If you wish to watch online videos on your smartphone, but experience YouTube video black screen, the process of fixing the issue on the phones is comparatively simple. The steps that are given below explain the procedure:

How to Troubleshoot YouTube Black Screen on Android

Clear the Cache

Go to Settings and then tap Apps from the Settings Go to YouTube and then scroll down to Storage.

Tap it and then select Clear data and Clear cache. Relaunch YouTube and see if the issue is fixed.

How to Troubleshoot YouTube Black Screen On iOS

Delete and Reinstall the App

Long-tap the YouTube app on your iOS device, and then tap Remove App, and then select Delete App.

Go to App Store and download and install a fresh copy of YouTube, and see if the problem is resolved.

Conclusion

There could be several reasons for YouTube black screen, and depending on the root cause of the issue, the troubleshooting methods may vary. While some inconsistencies can be fixed from within the web browser itself, at times you may need to tweak your operating system to get an accurate solution. Likewise, while using an Android smartphone, you can clear YouTube data and cache; and remove and reinstall the app altogether when on an iOS device.

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